MILFORD, R.; WISOTZKE, T. Introverts and Customer Service in the Library: An Unexpected Fit. OLA Quarterly, [S. l.], v. 17, n. 3, p. 22–26, 2011. DOI: 10.7710/1093-7374.1333. Disponível em: https://journals3.oregondigital.org/olaq/article/view/vol17_iss3_9. Acesso em: 22 dec. 2024.