BAILEY-HAINER, B. Marketing Virtual Reference Services: The AskColorado Experience. OLA Quarterly, [S. l.], v. 10, n. 2/3, p. 12–17, 2004. DOI: 10.7710/1093-7374.1059. Disponível em: https://journals3.oregondigital.org/olaq/article/view/vol10_iss2_5. Acesso em: 23 dec. 2024.